Frequently Asked Questions

• What is on the shipping label? Will anyone know what I've ordered?
• What will my billing statement show?
• Does the shipping box say your store name?
• Do you see my credit card number?
• Is my credit card information transmitted securely?
• Is my personal information secure?
• Do you sell or rent your customers information?
• Do you send adult-content advertisements in the mail?

What is on the shipping label?  Will anyone know what I've ordered?
The return address on the shipping label will either say "Shipping Department" or "W.S. Enterprises" depending on which warehouse your order ships from.  It will not say it is from YourAdultToyStore.com.  No one will know what you've ordered by looking at the outside of the box.

What will my billing statement show?  Will anyone know that I ordered from an adult toy store?
Your credit card billing statement will show the charge as from "W S Enterprises". If you paid with PayPal, your charge will be shown as from PAYPAL *WS ENTERPRISES (or it could be shortened to PAYPAL *WS ENTERPRI). No one can tell from your billing statement that you purchased items from YourAdultToystore.com.

Does the shipping box say your store name?
No. Your items will be shipped in a plain/standard box. If shipped by UPS or FedEx, the box will be a plain brown box. If your items are shipped via the US Postal Service, we may use a plain US Postal Service box such as a Priority Mail box. The box won't have any store logos or names on the outside.

Do you see my credit card number?
No, we never see your credit card number. It is encrypted and securely transmitted to our credit card processor. You can be assured that we don't have your credit card number stored on our server or on a paper receipt somewhere.

Is my credit card information transmitted securely?
Yes. Your credit card information is encryped before it is transmitted. Our SSL certificate is issued by Thawte which you can verify by clicking on their seal:

Is my personal information secure?
Yes. We have our site scanned daily for security threats by McAfee Secure©. You can verify our current security certification status by clicking on their seal:

Do you sell or rent your customers information?
No. We only use your information to process your order. We occasionally send out email newsletters but only to those who have signed up to receive them.

Do you send adult-content advertisements in the mail?
No we never send any advertisements of any kind through the mail. We occasionally send out email newsletters but only to those who have signed up to receive them.